Support

Contact us: support@qanat.tech

How do I add a playlist?

Open Settings, choose Playlists, then Add playlist. You can add:

Choosing phone login shows a QR code: scan it with your phone to open the sign-in page, and the TV then picks up your playlist.

Frequently asked questions

How does phone login work?
Choose phone login and scan the QR code with your phone to open the provider's sign-in page. The TV then picks up your playlist.
What does "connection limit" mean?
Your provider allows a set number of streams at once. If playback fails, another device may be using your connection.
Why does a channel sometimes change format?
If a stream fails, the player tries the other container (TS or HLS) automatically. The working choice is remembered for that channel.
Why is the guide empty?
Some providers do not offer a TV guide, or the guide has not synced yet. Use Refresh guide in Settings to try again.
How do I back up or restore my playlists?
In Settings open Backup to export or import a protected backup file. Keep the passphrase safe — without it the file cannot be read.
How do I set a parental PIN?
In Settings open Parental controls to set a PIN. It locks settings, profiles and adult categories until it is unlocked for the session.
How do I clear the cache?
Open your TV's app settings for Qanat and clear the cache. Your playlists and settings are kept.

How do I remove my data?

No server copy of your data exists — everything is on your TV. To remove it: remove the playlist in Settings → Playlists, use Clear history to wipe searches and resume positions, or uninstall the app to delete everything.